

I uninstall the new version of Filezilla and installed the version he had before and he was still getting the 530 error message. When the user went to use Filezilla he was getting the 530 login authentication failed message. We ordered an computer, I exported the FileZilla files from the old computer and imported it into the new computer and new version of Filezilla. One of my End Users uses FileZilla and his computer was extremely slow, it was Windows 7 Pro. So if this is affecting multiple users, then one of the other 2 options above would be a more ideal solution.I too am/was receiving this 530 Login Authentication Failed message. However, they will only help out the one customer you are working with. If you reset the password to match what the password should have been, that should correct the issue. This will also re-sync the passwords, which will also rebuild the FTP password database. in the WHM, click on “Synchronize FTP Passwords”.

Either they are putting in with they don’t need it, or they are not putting in when they do.

There are 2 common reasons to get this error when making a connection via FTP to a Pure-FTP server on cPanel.įirst, the most common reason, is user error. As the error states, the issue is that the user can not authenticate properly.
